NADG Co-Founder Ken Cooper Recognized as One of the Nation’s Highest Rated CEOs For Leadership During the COVID-19 Pandemic

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Reginald Fields
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Pittsburgh, PA (September 16, 2020) – North American Dental Group (NADG) co-founder Kenneth Cooper today was named one of the best Chief Executive Officers in the nation for his steadfast commitment to ensuring the health and safety of NADG team members and fostering a caring workplace environment during the ongoing COVID-19 pandemic. NADG is a dental service organization (DSO) that provides non-clinical administrative services to over 230 supported dental practices across 15 states.

Glassdoor, the worldwide leader on insights about jobs and companies, highlighted Cooper in its latest report, 25 Highest Rated CEOs During the COVID-19 Crisis. To compile its list, Glassdoor analyzed employee reviews from current and former workers at U.S.-based companies with a workforce of at least 1,000 employees between March 1 and July 31. In addition, Glassdoor rated CEOs on several leadership characteristics and traits, including how employees rated their overall effectiveness during the pandemic.

“I am truly humbled by this recognition. The fact that this honor comes solely as a result of NADG team members sharing their personal thoughts, beliefs and experiences makes this acknowledgement truly special for me. I have tremendous gratitude for the men and women who make NADG a wonderful place to work,” said Cooper.

Cooper credited the company’s culture and familiar maxim: ‘Caring people, caring for people.’

“There is no question that this pandemic has created deep challenges for our company. But we never wavered from our servant leadership mindset, our culture and our values. We genuinely care for our patients and teammates. That has been our North Star as we navigate this current crisis,” Cooper said. “From the start of the pandemic, we took measures to protect our teammates. We assisted those who suffered economic hardships. We served our communities by providing emergency dental care and donated protective masks to first responders. In addition, we also established new safety measures to make our work environments safe for our patients and team members.”

NADG is led by a board of dentists known as the Professional Dental Alliance, which provides the clinical guidance needed for NADG to function under new safety protocols and partnered with the business-side to shift operations during the pandemic. Glassdoor analyzed employee reviews from a variety of sectors including tech, manufacturing, insurance, defense, healthcare and other industries. Common themes from employees who work with the highest rated CEOs included respect for work-life balance, showing genuine care for workers, and allowing for flexible hours and working remotely during the pandemic.

“A common trend from the feedback of employees of these leaders is that they are prioritizing their employees and making sure they are taken care of,” Glassdoor said in a statement. “As many of these employees are navigating major changes during the pandemic, between making the shift to working from home or adding additional health and safety precautions for work that requires face-to-face interaction, it’s clear that frequent and transparent communication, as well as making the effort to listen to employees’ needs, is more important than ever.”

About North American Dental Group

North American Dental Group (NADG), based in Pittsburgh, Pennsylvania, was cofounded by Ken Cooper and Dr. Andrew Matta in 2008. NADG was created to transform the dental experience for its patients, clinicians, and its support teams and today consists of a network of over 230 dental practices in 15 states. The values of maintaining an emotionally intelligent approach, being thoughtful educators, and displaying a healthy bravado fuel our day-to-day patient care and operations. These founding values are alive and well as NADG celebrates its pioneer spirit by solidifying its partnership with Jacobs Holding AG.